Auto Spa Towing Ltd — Locksmith in Medicine Hat

Reviews of Auto Spa Towing Ltd

• John

  Added 2014.10.25

  (As a sidenote...the other companies dispatcher took a strip off my daughter when she called back to tell them not to bother calling her...)
• Julian

  Added 2014.09.14

  Our vehicle broke down at the Wild Horse Border crossing on a Sunday afternoon. We called Auto Spa Towing and the truck was there in approximately 1 hour. The driver was professional and courteous. He went way beyond his duties when he proceeded to find us a mechanic who could fix our vehicle the next day. His understanding and knowledge turned a stressful situation around. The owners Kraig and Danette are very generous with their time to help others in our community. They have given a helping hand and a leg up to more people than anyone can imagine. Saying that - For anyone who has owned a business, it is a common understanding that no matter how hard you work - the reality is there will always be unfortunate situations where people may be disappointed. My problem is, I have read some of the negative reviews on here and I am wondering if any one of the people who were quick to post on social media had thought of contacting the business prior to posting their comments? If it is indeed the problem that a person is upset with and not just something that could be misconstrued as a personal attack, (from someone like myself reading it) would it not be a more productive approach to resolving the issue? Correct me if I am wrong, but I am hoping the people who took the time to post negative comments did so ONLY after they contacted the business to inform them of their disappointment. I am lost in the reasoning of people when they feel the need to lash out negatively at any hard working business without first taking the professional approach of attempting to work it out with the business directly.
• Blake

  Added 2014.05.07

  Had an accident, it was minus 30 or more, called Auto Spa they showed up very quick and got my car to the shop that night. Very fast and professional service. Driver was great to deal with and talked to the police after to confirm I could move my car to my shop not the collision lot. Highly recommended. Very affordable.
• Aidan

  Added 2014.05.02

  Spent two days and over six hours waiting for another company during a very cold snap. Called Auto Spa and Alicia had me hooked up within an hour. So friendly, professional, and fast - I wish I could give them six stars. Highly recommended... don't call anyone else!
• Owen

  Added 2014.05.02

  Alicia saved the day!! My daughter was stranded on the highway and had called another company (not knowing who to call) which told her they would call when a truck was available. She then called me upset and scared as the car had died and she couldn't get it off the road. I called Auto Spa whom I have always dealt with and spoke to Alicia, she had a driver (Jason) dispatched immediately and even went so far as to stay on the phone with my daughter to keep her calm.
• Luke

  Added 2014.03.16

  WOW!! Now THAT is service!! Way to go Auto Spa!!
• Nicholas

  Added 2014.03.09

  I have had to use Auto Spa several times in the past for different reasons. Each and everytime I’ve called I have received prompt and professional service. In every instance the driver has been courteous and showed extra care to make sure my experience was enjoyable under the circumstances. Thank you Auto Spa for your exceptional service, you are the only tow company I will ever use and recommend you to all my friends.